For 5 Digits short code gateway, the sender ID will be a 5 digits numbers and it is a one way SMS only (send only). For GSM Gateway, the sender ID is a random mobile number, where by the recipient can reply SMS back to your system's Inbox, therefore you can follow up to your customer's response.

The Sender ID can be a 5 digits short code number or a random mobile number, it depends on which SMS Gateway you are using. Please login into the SMS system, goto HOME > Gateway Settings to select your gateway.

We have tested to send 200,000 SMS at a time by upload the CSV file without any problem. If using the "Send SMS" page, the recipient box only can enter 3,000 recipients. Therefore, get ready the CSV file (tested 200,000 recipients) for high volume broadcast.

Personalized SMS is a way that you can upload your CSV file in multiple columns, and do matching to the SMS template.

Sample SMS Template: Dear [name], this is to inform that your monthly internet bill is [amount]. Pls ignore this message if you have made the payment. Thank you!

Your CSV file should have 3 columns (name, amount and mobile number). Our system will match the data to the SMS template for delivery.

You can generate your CSV file from MS Excel. Once all your data ready in MS Excel file, go to "Save As...", at the File Type there select "CSV File", save it at different folder will do.

We are always welcome reseller, agent or business partner to work with us. Please contact us to make an appointment.

Please visit the pricing page for the promotion packages.

160 characters for a normal text message, 70 characters for a Unicode text message (Arabic, Chinese)

You can type the long message into the system, the system will deliver it as 2 SMS message and combine into 1 message at the recipient phone. 2 SMS credits will be deducted.

All SMS credits are valid for 1 year. You can top-up credits to bring forward the balance of your SMS Credits for another 1 year. The validity calculation formula is "The last reload date" + 1 year

Yes, there are 8 types of SMS status in our system; there are Pending, Sent, Delivered Successful, Delivered Failed, Rejected, Expired, Unknown and Error.

Yes, we charge every SMS sent from our system. System will refund automatically for those SMS with error status in outbox.

Yes, our system will store the uploaded media file into our server and deliver it as WAP Push SMS to recipients. Make sure the recipient's phone support WAP Push type of message and also have internet data plan to download the media file.

1 Credit. YES, it is the same charge for 1 SMS Credit.